How can we help you?
My Ksproducers Account:
How do I Create an Account?
A: Click on Log in at the top right corner of the page, after clicking on Log in, scroll down and there should be a create account option. You can then create an account easily!
I forgot my password/ Creating a new password.
A: If you forget your password, you can click on the forgot password on the bottom of the login screen, and then you will be prompted to enter your email address. You will then get an email with instructions on changing your password.
Can I send an electronic Gift Card to someone?
A: You can purchase an electronic gift card by clicking on gift cards on the bottom of the page by choosing the amount accordingly. You’ll get an email with the gift card information and can share it with loved ones.
How do I return a product?
A: To initiate a return, click on your order history, and click the return button next to the product that you would like to return. After that you will be receiving an email for return acceptance and instruction on how to return a product. You will also receive an email including a shipping label and then return the product at the nearest post office or the assigned one.
Returns For Houston Customers:
A: If you live in Houston and would like to return a product, you have the option to drop off your returns at the Ksproducers warehouse. Please contact us through our email: Ksproducers14@gmail.com and set up an appointment before drop off. Otherwise, no return will be accepted.